Privacy policy

 

Privacy Policy

Last updated: 25th Apr 2026

Fefa operates this website and store to provide you with a seamless shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By accessing our website, you agree that you have read and understood this Privacy Policy.

Information We Collect

We may collect the following:

  • Contact Details: Name, email, phone number, shipping & billing address
  • Payment Details: Secure payment info via trusted third-party providers
  • Account Information: Username, password, preferences (if created)
  • Transaction Data: Orders, cart activity, returns, exchanges
  • Device & Usage Data: IP address, browser, device, and website interaction

How We Collect Information

  • Directly from you (orders, sign-ups, contact forms)
  • Automatically via cookies and analytics tools
  • From trusted partners (payments, logistics, analytics)

How We Use Your Information

We use your data to:

  • Process orders and deliveries
  • Provide customer support
  • Improve and personalize your experience
  • Send updates and offers (you can opt out anytime)
  • Prevent fraud and ensure security

How We Share Information

We only share data when necessary:

  • With trusted service providers (payments, shipping, hosting, analytics)
  • With marketing partners (where legally permitted)
  • To comply with legal obligations

🚫 We do NOT sell your personal information

Cookies & Tracking

We use cookies to:

  • Ensure proper website functionality
  • Analyze performance and traffic
  • Provide personalized content and ads

You can manage cookies through your browser settings.

Your Rights

You may have the right to:

  • Access, update, or delete your data
  • Request a copy of your data
  • Opt out of marketing
  • Restrict or object to data processing

Contact us to exercise these rights.

Data Security & Retention

We use appropriate security measures to protect your data.
However, no online system is 100% secure.

We retain your data only as long as necessary for services and legal compliance.

International Data Transfers

Your data may be processed outside your country, with proper safeguards in place.

Policy Updates

We may update this policy occasionally. Changes will be reflected with a new updated date.

Contact Us

For any privacy-related queries:

📧 Email: shopfefa.world@gmail.com